From the book If It Makes Sense to You, Try It, by Barry Biegler
Listed by category. Click on any phrase for an overview.
Reality Exists Independent of the Observer—A Is A
The World Is a Far Better Place Than You’ve Been Led to Believe
Watch Out for the Words Should and Have To
Don’t Fight Emotions—The Way Out Is Through
Sometimes I Have to Get Away and Scream
Thoughts Do Not Have to Control Actions
Think About What to Do Instead of What Not to Do
“Don’t Worry About It” Is Rarely Useful
How Long Do You Think It Is Appropriate to Grieve?
The Environment May Be the Problem, Not You
Always Take the Best Care of Yourself You Can
The Absence of Pain Is Not Pleasure
Accept Praise from Yourself and Others
I Want to Be a Life-Serving Person
You Can Learn Much Faster Than You Can Change
When You Decide You Have Something Better to Do With Your Time
You’re Never Going to Remember a Layup
Don’t Die at Your Maximum Net Worth
Don’t Think of Yourself as Old
Protect and Awaken the Child Within
Sometimes You Need to Create a Void
Ask Yoda—You May Already Know the Answer
If Logic Fails, You May Still Know the Answer
Watch Out for “I Don’t Know”—Because You Probably Do Know
Difficulty Deciding May Mean Both Choices Are Good
Throw It Against the Wall and See What Sticks
Don’t Make Decisions Today You Don’t Have to Make Today
Decisions Need a “Switchover Moment”
The Devil You Know or the Devil You Don’t Know
What Am I Doing? What Do I Want to Be Doing?
It’s Not What You Know, It’s What You Remember to Do
Goals Don’t Have to Be Difficult to Be Valuable
Do I Really Need All These Ways to Interrupt Me?
Watch Out for a Bowl of Cheetos
Sometimes You Can’t Do Things One at a Time
Make a List of What You Got Done, Not Only To-Do Lists
If You Can’t Figure It Out, Check Your Assumptions
If Your Life Depended on It, What Would You Do?
Don’t Try to Solve Complex Problems with Text and Email
He Doesn’t Lack Social Skills, He’s a Jerk
Remember the Good People and Forget the Bad
Don’t Argue with a Crazy Person
Sometimes Agree When You Don’t Agree
Never Get Angry When Someone Speaks the Truth
If You Don’t Understand Someone, It May Be Their Problem, Not Yours
It’s Good to Be a Nice Guy but Don’t Tell Anyone
You Are Treated the Way You Allow Yourself to Be
You Don’t Have to Get Angry to Get Your Way
Use the Broken Record Technique
Talk About Things You Care About
What Are Some of Your Favorite Things?
People May Need to Vent but I Don’t Want to Be the Target
Give Because You Want To, Not Because You Want a Return
The Right Spouse Makes Life Easier, Not Harder
Be You So You Can Always Be You
Don’t Work on a Relationship All the Time
Don’t Lose a Loved One Over Politics
It’s Good to Have Heroes But Nobody’s Perfect
You Can Be the Parent, Boss, or Coach—and Friend
A Good Result May Not Be Enough
Management by Wandering Around
Do I Really Want Employees and Partners?
Some People Interview Well but Are Terrible Employees
Don’t Decide from a List of One
Be Careful When Hiring an Exceptional Person
A Great Employee Is Not Always a Great Manager
My idea of perfection was the biggest source of stress in my life, and the problem turned out to be the definition, not the goal. I use this phrase when nothing I do seems good enough. I stop and spell out what “perfect” would actually look like for this job, this season, this day, and I make sure it is something I can reach. I still aim at it. I just aim at a target that exists.
This is a short overview of “Redefine Perfection.” Read the entire phrase. All 127 phrases are on the leftabove.
Suspending disbelief does not mean deciding something is true. It means I quit arguing against it long enough to give it an honest try and judge it by the results. I use it when an idea strikes me as nonsense but costs little to test, and when the only thing stopping me from trying something is my belief that I can’t. If it doesn’t work, I quit. If it does, I have found something my old opinion would have kept from me.
This is a short overview of “Suspend Disbelief.” All 127 phrases are on the leftabove.
Facts don’t need my permission, my belief, or my approval to be facts. Wishing changes nothing, and when my thinking contains a contradiction, the mistake is in my thinking, not in the world. I find this phrase comforting rather than cold. It means things have causes, causes can be found, and the next move is mine. When something in my life keeps going wrong, there are reasons, and I can go find them instead of waiting for my luck to change.
This is a short overview of “Reality Exists Independent of the Observer—A Is A.” All 127 phrases are on the leftabove.
How I feel about something is information about me, not proof about the world. Being afraid doesn’t make a thing dangerous, and feeling helpless doesn’t make me helpless. I use this phrase most when my confidence swings. My abilities did not change overnight; my mood did. So I pay attention to the feeling, check the facts, and then do the useful thing whether or not I feel like it will work.
This is a short overview of “Emotions Are Not Knowledge.” All 127 phrases are on the leftabove.
“Why” invites a debate that can last for years. “What” points at the next step. When a situation is bad, I skip the search for reasons and ask two questions: What is actually happening here, and what do I need to do about it? The answers are usually obvious and often uncomfortable, which is exactly why “why” is such a comfortable place to hide.
This is a short overview of “Ask What, Not Why.” All 127 phrases are on the leftabove.
My mind produces thoughts all day long, and not one of them comes with proof attached. There is a second part of me that can stand back and look at a thought before I act on it. When a thought keeps coming back, or is pushing me toward something with real consequences, I name it as a thought, ask whether it is true, and decide from there. I’m not after cheerful thoughts or gloomy ones, just accurate ones.
This is a short overview of “Watch Your Own Thinking.” All 127 phrases are on the leftabove.
This is my backup for watching my own thinking, for the times that phrase doesn’t come to mind. A bad mood hands me sweeping verdicts: my life is a mess, I can’t handle this, I always screw up. Before I accept one, I ask whether it is really true. Almost every time the answer is no. The mood is real; the verdict is not. I don’t question every thought, only the ones that keep coming back and are making things worse.
This is a short overview of “Is That Really True?.” All 127 phrases are on the leftabove.
Thirty years of coaching young people have shown me how many of them believe the world is falling apart and their future is bleak. I think they have been sold a picture, by a news machine that runs on disaster. I use this phrase when a steady diet of bad news starts to get to me. I remember what earlier generations lived through, how much better medicine and daily life have become, and how many decent people I deal with every day who never make the news.
This is a short overview of “The World Is a Far Better Place Than You’ve Been Led to Believe.” Read the entire phrase. All 127 phrases are on the leftabove.
“Should” and “have to” mean somebody or something expects it of me. “I want to” means it’s mine. Being responsible is a good quality, but when my head fills up with shoulds, the things I actually want to do get squeezed out and my life runs on other people’s lists. So I watch for those two phrases, and when they start piling up I stop and ask the only question that matters: What do I want to do?
This is a short overview of “Watch Out for the Words Should and Have To.” All 127 phrases are on the leftabove.
I spent a long time trying to find a profound answer to the meaning of life, and “to be happy” didn’t hold up, because happiness comes and goes. My conclusion is that there is no universal answer. Each person decides, and a life I would never choose isn’t crazy, it’s a choice. The real value of the phrase is permission to stop wrestling with a question that has no answer and get on with being a decent human being.
This is a short overview of “The ‘Meaning of Life’ Is What You Decide It Is.” All 127 phrases are on the leftabove.
In my twenties I thought being smart, reading the right books, and adopting the right philosophy would guarantee a good life. Ayn Rand and Nathaniel Branden were the most brilliant thinkers I ever came across, and following them made me angrier, not happier. The lesson is in the title. I kept the ideas that helped me and went looking for the rest elsewhere, which is how a lot of this book came to exist. If you love Rand’s work, this one is for you.
This is a short overview of “Ayn Rand: Brilliance Alone Does Not Guarantee a Good Life.” All 127 phrases are on the leftabove.
I think of worry as a percentage of my waking hours, a Worry Factor from 1 to 100, and mine used to be around 50. The strange part is that the number has little to do with how many real problems I have; if one worry leaves, another moves in. What brought mine down to about 10 was a habit: catch myself worrying, admit that it is not problem-solving, and ask whether there is anything useful I can do right now. If there is, I do it. If not, the subject is closed for now.
This is a short overview of “Lower Your Worry Factor.” All 127 phrases are on the leftabove.
Whatever mood I am in, I will not be in it forever. That is the whole phrase, and it works in both directions. In a terrible mood it keeps me from deciding my life is a mess, because the mood is temporary even when the problems are real. In a great mood it keeps me from trying to hang on to the feeling, which I once treated as a life goal and never could manage. I enjoy the good ones and wait out the bad ones.
This is a short overview of “This Too Shall Pass.” All 127 phrases are on the leftabove.
I spent years arguing with my bad moods, listing all the reasons I had no right to feel low. It never worked, and it added guilt on top. A therapist explained that once a feeling gets going it is in the body as much as the mind, and you can’t reason with it any more than with a broken bone. What works for me is to say “I’m feeling depressed,” a feeling and not a diagnosis, give it room, and remember that it is temporary. Fighting it only gives it more power.
This is a short overview of “Don’t Fight Emotions—The Way Out Is Through.” All 127 phrases are on the leftabove.
A few times a year my stress climbs past the point where none of my phrases work. I can’t think straight, everything looks worse than it is, and I am likely to say something I will regret. The rule for those hours is simple: don’t fix anything, and don’t make it worse. I get away from everyone, turn off the phone, and do something physical until the storm passes. My wife knows what “I need to go scream” means now, and she just says okay.
This is a short overview of “Sometimes I Have to Get Away and Scream.” Read the entire phrase. All 127 phrases are on the leftabove.
My first thought about almost anything is still negative, fifty years after I decided to stop being a negative, angry person. The self-help books promised to fix the thought, and they couldn’t. What I can control is what I say and do next. So I let the first thought pass, look for what else is true, and respond with that. Not invented positives, real ones that were also there. I can be angry and still not send the email. Do that long enough and people call you an optimist.
This is a short overview of “Thoughts Do Not Have to Control Actions.” All 127 phrases are on the leftabove.
My mind moves toward whatever I dwell on, so “don’t” is a poor instruction. Tell a pitcher not to throw it low and outside, and that is exactly where the next pitch goes. The fix is to name the thing I want instead: not “don’t eat junk food” but “have some fruit,” not “don’t yell at the grandkids” but “find something they’re doing well and say so.” Whenever I catch a “don’t” in my head, I rewrite it as a “do.”
This is a short overview of “Think About What to Do Instead of What Not to Do.” All 127 phrases are on the leftabove.
When somebody tells me not to worry about something, I usually wasn’t after comfort; I wanted to understand it, and the worry leaves on its own once there is a logical answer. The phrase also points at the wrong target. “Stop worrying about the junk food” leaves the junk food right where it was, while “what healthy food can I buy tomorrow?” does something about it. So I try not to say it, to myself or anyone else. If someone is worried, there is almost always something more useful I can offer.
This is a short overview of “‘Don’t Worry About It’ Is Rarely Useful.” All 127 phrases are on the leftabove.
A therapist who had just lost his daughter told me she would have hated being the cause of his misery, and that she would want the funeral to be a celebration. He also said that when he asked grieving clients how long they thought it was appropriate to be devastated, their answer tended to come true. When my dog Zeus died, I asked what he would want, and the answer was obvious: be happy. Grief and misery don’t honor the ones we lose, and I would want the same when it is my turn.
This is a short overview of “How Long Do You Think It Is Appropriate to Grieve?.” All 127 phrases are on the leftabove.
Not every problem is in my head. My mood drops every fall when it gets dark at five, and no phrase fixes it; a trip somewhere sunny does. Living with an abusive person, hanging around with negative people, sitting in a classroom that bores me: none of those are character flaws to work on. The answer is to change the surroundings or leave them. When something keeps dragging me down, I ask whether it is me or where I am, and it is the second more often than I used to think.
This is a short overview of “The Environment May Be the Problem, Not You.” All 127 phrases are on the leftabove.
This was a therapist’s favorite phrase, and if I could keep only one from the whole book it would be this one. It sounds obvious, yet I eat badly, skip the workout, go back to picking on myself, and refuse to rest when I’m sick. It is not a license for every whim; the second dessert doesn’t qualify. It is the backup for every other phrase: when none of them come to mind, I ask whether I am taking the best care of myself right now. The answer is often no, and it usually comes with a suggestion.
This is a short overview of “Always Take the Best Care of Yourself You Can.” All 127 phrases are on the leftabove.
When I told a therapist I wanted to get rid of my anger, he pointed out that getting rid of pain only brings you to zero. Picture a scale with pain on the left, zero in the middle, pleasure on the right. Stopping the screaming at myself would move me to zero; complimenting myself and enjoying the process is what moves me to the right. Quitting a bad job isn’t finding a good one, and dropping a friend who drags me down isn’t finding one who lifts me up. Zero is better, but it isn’t the goal.
This is a short overview of “The Absence of Pain Is Not Pleasure.” All 127 phrases are on the leftabove.
I used to wave off compliments, skip past my own wins, and never mention them to friends, and I called it being humble. It wasn’t good for me. Now I do three things: pause and tell myself I did a good job, which is fuel for the next one; answer a compliment with “thank you” instead of a list of buts; and mention an achievement to a friend the way I would mention anything else that matters to me. There is a line between never talking about yourself and bragging all the time, and I want to live in the middle.
This is a short overview of “Accept Praise from Yourself and Others.” All 127 phrases are on the leftabove.
At 22 I wanted to become a different person, and my list of what that meant ran to a dozen traits: positive, calm, patient, less critical, more forgiving. Too much to keep in my head. A therapist helped me boil it down to two words: life-serving. It doesn’t mean my life at everyone else’s expense; helping people and coaching kids count. Now it is the question I ask when another phrase doesn’t come: Is this life-serving? Hours on Instagram, the screaming self-critic, the dessert I don’t need. Nope, nope, nope.
This is a short overview of “I Want to Be a Life-Serving Person.” All 127 phrases are on the leftabove.
My first therapist and I had wonderful conversations. I understood everything, added to it, and learned at a fantastic rate, while my problems stayed exactly where they were. The next therapist asked what one simple thing I had wanted to do for years and hadn’t, then told me to work out once, for thirty minutes, before the following week or not come back. He meant it. The lesson: learn one thing, put it to use, then learn the next. Knowledge arrives faster than change, and collecting it is not the same as using it.
This is a short overview of “You Can Learn Much Faster Than You Can Change.” All 127 phrases are on the leftabove.
I asked a psychiatrist how a person knows when to stop therapy. He said he used to give a technical answer and now gives this one: when you decide you have something better to do with your time. It sounded too simple until he explained that he had never found anything more measurable, and that clients know. I used it to decide when to sell my company, and I have offered it to a friend who came out of retirement and couldn’t say when he would go back.
This is a short overview of “When You Decide You Have Something Better to Do With Your Time.” All 127 phrases are on the leftabove.
Therapy helped me, and it also had traps I would warn my 18-year-old self about. Not every therapist is good, so find one who is. The therapist is paid by the session, so nobody is in a hurry to finish. I never set goals or asked how I would measure progress, so I couldn’t tell whether I was making any. The sessions were fascinating, which I mistook for progress. And the other 167 hours of the week went on as before. The question is never whether I enjoyed the hour; it is whether I am closer to what I came for.
This is a short overview of “The Therapy Trap.” All 127 phrases are on the leftabove.
For years I pictured a demon on my shoulder telling me I had done a lousy job and always would. Calling it a demon put it out of my control; calling it negative self-talk made it something I was doing, which meant I could do it differently. It started as a survival strategy in a rough childhood, criticize myself before anyone else could, and back then it worked. I don’t need it now. I don’t argue with it, because I always lose. I greet it as an old habit and let it pass.
This is a short overview of “The Demon on My Shoulder Is Just Me.” All 127 phrases are on the leftabove.
When I lock onto a big goal I am a dog with a bone: working or thinking about it around the clock, skipping meals, workouts, friends, and sleep. It gets things done, at a terrible price. So I made enjoying the trip part of the goal itself. When my wife suggests dinner and my reflex says no, I catch it and go. I put golf, workouts, and dinners on the calendar for the whole stretch of the project, because once they are on the calendar I do them. And I celebrate the small finishes along the way. The goal still gets done.
This is a short overview of “Enjoy the Journey.” All 127 phrases are on the leftabove.
For years I rented the cheapest sedan on every business trip, even after my company was doing well and the difference would never show on the income statement. One day in Miami I got tired of watching convertibles go by, drove back to the airport, and traded for a red Mustang. The phrase isn’t about buying things I can’t afford. It reminds me that when my circumstances change, my choices should change too, and that the voice saying I don’t deserve it gets no argument from me. I just get the convertible anyway.
This is a short overview of “Always Get a Convertible.” All 127 phrases are on the leftabove.
On the 18th at Pebble Beach, 16 years old and 200 yards from the green with the ocean on the left, I pulled out a seven-iron to play it safe. My dad yelled at me to hit the driver, because nobody remembers a layup. I made birdie, and that shot became the story I told at his funeral. It doesn’t mean take every crazy risk. It means that when the choice is between the safe, boring path and the one I would dream about, sometimes the memory is worth the gamble.
This is a short overview of “You’re Never Going to Remember a Layup.” Read the entire phrase. All 127 phrases are on the leftabove.
I was afraid of the dark as a kid, and my parents telling me monsters don’t exist did nothing. My grandmother said light kills all monsters, switched on a lamp, and the fear was gone. It wasn’t true, and it worked. At 73 I still sleep with a nightlight, and I have decided that is a habit not worth breaking. Most false beliefs I once held did me harm, so I am careful about this. But a harmless phrase that helps is worth keeping, especially when it reminds me of Grandma.
This is a short overview of “Light Kills All Monsters.” Read the entire phrase. All 127 phrases are on the leftabove.
Golf takes four people, and somebody has to round them up. When I get tired of being that somebody, I decide to wait for the other guys to call, and then I don’t play at all. This phrase reminds me to quit complaining about who does the organizing and book the tee time. When friends do the arranging, I know how much work it took and I thank them more than once, and I try to return the favor so the deal stays even.
This is a short overview of “Make Your Own Events.” All 127 phrases are on the leftabove.
Plenty of comfortable people spend almost nothing in retirement and die with more than they ever had, and I was headed that way, still saving for my old age in my sixties. Is that taking the best care of myself? It isn’t selfish to use the money; helping an orphanage counts too. My father helped me when I was in my twenties rather than making me wait for the will, and I have never forgotten it. There is a wide range between broke and maximum, and the sweet spot is well short of the top.
This is a short overview of “Don’t Die at Your Maximum Net Worth.” All 127 phrases are on the leftabove.
When I catch myself thinking I am getting old, I ask what I actually mean, and the list is discouraging: my body is failing, some things are no longer for me, the young can do what I can’t. Most of the time “I’m too old for this” really means I have found something I want to do and I am using age as the excuse. The trip, the sports car, the book: plan them. The golf trips with my buddies didn’t need to end; they needed less golf, more hot tub, and earlier dinners.
This is a short overview of “Don’t Think of Yourself as Old.” All 127 phrases are on the leftabove.
A good parent does two things: keeps the child away from danger and cruel people, and sends the child out to play, explore, and try things. I still have that kid inside me and I owe him both. The protecting part comes easily. The awakening part got buried under work, responsibility, and what people expect of a man my age. Watching my grandkids on the slip-n-slide, I thought I should join them, then thought I was too old. I slid. Be a good parent to yourself.
This is a short overview of “Protect and Awaken the Child Within.” All 127 phrases are on the leftabove.
After forty years running my company, people asked what I would do next, and I had no idea. Retirement isn’t an activity. What I wanted was a void: permission not to know yet, and not to fill the time with trips and small projects just to be busy. I told close friends I was creating a void, and after the first “what?” most of them understood. Saying it reminded me I was doing something that mattered, and that the next real goal would show up when it was ready.
This is a short overview of “Sometimes You Need to Create a Void.” All 127 phrases are on the leftabove.
I keep three lists: the bucket list of things I dream of doing, a project list of things worth doing, and the to-do list of what I will actually do today. Only the to-do list gets used, and it fills itself with light bulbs, faucets, and propane tanks. For years I had no bucket list, and when I had one I didn’t open it. This phrase tells me to stop the busywork, open that list, pick anything on it, and move it to the to-do list: pick a date for the Norway trip.
This is a short overview of “Create a Bucket List and Actually Use It.” All 127 phrases are on the leftabove.
It is easy to write a phrase like “use your bucket list” and hard to live by it, and I used to get angry at myself for the gap. Nothing is wrong with me; old habits are just hard to break. This phrase keeps my expectations honest. I have used every phrase in this book at one time or another, just not as often as I would like. When I notice I am not following my own advice, I change the thought to being glad I follow it once in a while.
This is a short overview of “Easier Said Than Done.” All 127 phrases are on the leftabove.
At a seminar in the 1970s I was told to relax, picture the wisest person I could imagine, walk up, and ask the question I had been chewing on. I pictured Yoda. The question was Chicago or Los Angeles, which I had debated for a year. Yoda answered “Los Angeles” in about three milliseconds. Yoda was me; I had known all along. I still do it with hard decisions: clear away the arguments, ask straight out, and listen. The answer isn’t automatically right, but it is mine, and it is rarely wrong.
This is a short overview of “Ask Yoda—You May Already Know the Answer.” Read the entire phrase. All 127 phrases are on the leftabove.
Sometimes I get two answers to the same question: one from step-by-step reasoning I can explain, and one from the part of me I call Yoda. A chain of logic can seem to prove that a rabbit running twice as fast can never pass a turtle with a head start. Yoda says that can’t be right, even if he can’t find the flaw. Either side can be wrong: logic from a bad assumption, Yoda from fear or wishful thinking. When they agree, I go. When they argue, I don’t follow either one blindly; I dig further.
This is a short overview of “If Logic Fails, You May Still Know the Answer.” All 127 phrases are on the leftabove.
There are two kinds of “I don’t know.” Not knowing whether the Cubs play tomorrow is harmless. “I don’t know what to do” about something important is usually a cover story. I once said it about two assistant coaches who screamed at kids, and the truth was I knew exactly what to do and was afraid of the fallout. The boss I hate, the mother-in-law who drops in, the credit card debt: in each case the next step is known and unpleasant. When I hear myself say it, I ask whether that is really true. Usually it isn’t.
This is a short overview of “Watch Out for ‘I Don’t Know’—Because You Probably Do Know.” All 127 phrases are on the leftabove.
Easy decisions are easy because the choices aren’t close: a picnic in a tornado warning versus staying home. The ones that kept me up at night, like picking between two vacation spots, were hard because the two were nearly equal. I used to assume I needed more information, read more reviews, and put off booking until the tickets cost more. There was no hidden right answer. Both trips would have been great. Now, when I have done the work and the choices still come out even, I stop hunting for a difference and pick, sometimes with a coin.
This is a short overview of “Difficulty Deciding May Mean Both Choices Are Good.” All 127 phrases are on the leftabove.
A friend planning a big wedding was agonizing over whether the drink straws should be blue or red. I laughed and told him nobody would care and the wedding would be great either way. We still call that kind of decision a Blue Straw Problem. When I catch myself stressing over something small, the phrase reminds me to drop it or decide in ten seconds. It doesn’t have to be as silly as a straw: three more phrases in this book, or six, or none, changes nothing except whether the book gets finished.
This is a short overview of “That Is a Blue Straw Problem.” Read the entire phrase. All 127 phrases are on the leftabove.
A friend spent weeks reading reviews and quizzing salespeople to find the best computer monitor and never bought one. My approach: check the priciest model first; if I can afford it, that is the one. If not, go one step down and ask again until one fits. The costliest isn’t always the best and a cheaper one might have done, but two weeks of shopping is not cheap either. When I built a 17,000-square-foot office with 250 decisions, I told the consultant to pick the highest-quality product that did the job, then asked where to trim to hit the budget.
This is a short overview of “Start With the Best Possible.” All 127 phrases are on the leftabove.
Try a lot of ideas, keep the ones that work, and don’t let the analysis stop you. It is this book’s title in other words, and for some reason this version pops into my head more often. At my software company we once debated marketing choices meeting after meeting, always needing more data, and did no marketing at all. The cure was to pick one, run it, measure it, and let the market vote. Most ideas fail before one sticks, which is why the method only works once you stop being afraid to be seen failing.
This is a short overview of “Throw It Against the Wall and See What Sticks.” All 127 phrases are on the leftabove.
I used to write five-year plans because the business books said to. The world changed after the first item or two and the plan was useless. What kept me from starting this book was trying to settle everything at once: which phrases, which editor, which publisher, paperback or hardback. The only decision I actually needed was to start writing. Vacations got easier the same way. Pick the destination, buy the tickets, book the hotel, and leave where to eat on day three for day three.
This is a short overview of “Don’t Make Decisions Today You Don’t Have to Make Today.” All 127 phrases are on the leftabove.
Every big decision needs a moment when the analyzing stops and the work of making it succeed begins. I learned it from a veteran pro hockey coach who gathered everyone’s opinions the day before a championship game, then cut me off the next morning: the decision is made, here is your part. We won. Now I pick a date and time for the decision, sometimes on my calendar, and tell everyone involved when it is. Before it, I want objections. After it, I want help. Doubt and discomfort are not new information.
This is a short overview of “Decisions Need a ‘Switchover Moment’.” Read the entire phrase. All 127 phrases are on the leftabove.
The replacement has flaws too; I just don’t know them yet. Hotels left my software over one missing feature, and when I checked back six months later most of them hated the new system because it was missing fifteen things mine did well. When one problem with an employee or a product gives me tunnel vision, this phrase makes me weigh the whole set of pros and cons against an unknown. I will still make a change when the problems are serious, but I expect the new devil to bring some of its own.
This is a short overview of “The Devil You Know or the Devil You Don’t Know.” All 127 phrases are on the leftabove.
In graduate school I had no idea what career I wanted, but I knew I was sick of Boston winters and wanted California. I went to Los Angeles with no job waiting, and it turned out to be one of the best moves of my life. Nine years later the drive home from skiing at Mammoth got sadder every trip, so I quit and moved to Vail. The kids I have coached mostly can’t name a career either, but every one of them knows whether they love cities, mountains, or beaches. Go live there and let the job sort itself out.
This is a short overview of “Pick Your Geography, Not Your Job.” All 127 phrases are on the leftabove.
I grew up on a short list of great jobs, doctor, lawyer, anything high-paying in business, and never considered the rest. Then I moved to Vail and met a bartender who, with his bartender wife, worked hard for six months and had the other six free to travel the world. In my last ten years running a company I had maybe twenty weeks off. They had 260. Who had the great job? I am not telling anyone to quit and tend bar. I am telling eighteen-year-old Barry the list he was handed is too short, and some jobs on it are miserable.
This is a short overview of “You Don’t Necessarily Have to Have a ‘Great Job’.” All 127 phrases are on the leftabove.
I can lose an hour in a problem that doesn’t matter. Last time it was Medicare: ten minutes to confirm a charge wasn’t a duplicate, then an hour wandering through Part A, Part B, and IRMAA before I asked myself the two questions. What was I doing? Untangling Medicare. What did I want to be doing? Anything else, and this book most of all. Dripping faucets, email, people walking through the open door: they all pull me off my list the same way, and one question gets me back, once I remember to ask it.
This is a short overview of “What Am I Doing? What Do I Want to Be Doing?.” All 127 phrases are on the leftabove.
Knowing how to fix a problem is useless until I do something, and once I know what to do, more knowledge doesn’t help. That is why the phrase says remember: it assumes I already know the action, and that the whole game is noticing in time and then doing it. My biggest remaining problem is finding myself in the middle of something I never meant to be doing. I keep several phrases on hand for that moment on purpose, and when one of them finally fires, I try to say “back on track” instead of “are you ever going to learn?”
This is a short overview of “It’s Not What You Know, It’s What You Remember to Do.” All 127 phrases are on the leftabove.
Nathaniel Branden opened a weekend seminar by telling a room full of people with bad marriages and jobs they hated that nobody was coming to rescue them, including him. I had carried my own problems for years with a vague feeling they would somehow work out, which is the same as waiting for a rescue. They don’t work out by magic. He also believed each of us already knew most of our answers and could get to work. When a problem has been sitting there and I am doing nothing, I tell myself no one is coming and get moving.
This is a short overview of “No One Is Coming.” All 127 phrases are on the leftabove.
I first wrote “I should write the book” in my diary in 1980 and kept writing it for forty-six years. A team of psychiatrists could explain the delay; I don’t need the explanation. This old phrase is my free pass: it doesn’t matter how long it took, what matters is that it got done. It also makes me ask what else I have wanted to do for decades and never started. If I stalled this long on the book, I was stalling on other things too, and they are on the bucket list now.
This is a short overview of “Better Late Than Never.” All 127 phrases are on the leftabove.
I used to think a goal was only worth having if it was hard, so an A in every class became an A+ in every class, including the History of the Aztecs, which I did not care about. I failed most of those goals and the ones I hit meant nothing to me. A therapist suggested picking goals for their value to me, easy or not. The habit was so strong I had to start with one: more time with my family, beginning with dinner with my wife twice that week. Hitting it made the next real goal easier to see.
This is a short overview of “Goals Don’t Have to Be Difficult to Be Valuable.” All 127 phrases are on the leftabove.
In The Patriot, the father tells his boys to aim at a button on the soldier’s coat: miss the button by six inches and you still hit the man; aim at the whole man and you might miss entirely. I use it to swap a vague target for a precise one. Getting in shape turns into two miles on foot today. The book I will write someday turns into one chapter today. Shooting the puck turns into a three-inch spot in the corner of the net. On the golf course, “keep your eye on the ball” became one blade of grass.
This is a short overview of “Aim Small, Miss Small.” All 127 phrases are on the leftabove.
My father ran a 200-person company in 1960 and nobody reached him without going through Murph, his secretary. His phone never rang, his mail was opened for him, his meetings ended on time. I had an open door, a phone anyone could dial, email that beeped, a cell phone that never slept, and I wondered why I got less done each year. Technology wasn’t doing it to me; I was letting it. Now I list the priorities, shut the door, turn everything off until they are done, and then turn it back on, when nothing is left to interrupt.
This is a short overview of “Do I Really Need All These Ways to Interrupt Me?.” All 127 phrases are on the leftabove.
Set Cheetos on the table in a meeting and I will eat them, diet or no diet, so the only fix is no bowl. I told a salesman who was drowning in email that it was his bowl of Cheetos; calling prospects was his job. Twenty years later he still catches himself with “stop it, you’re eating Cheetos again.” Instagram is my current bag: a quick look at what friends are doing turns into 45 minutes of strangers. I know the Cheeto factor, so I don’t open it, and I write instead.
This is a short overview of “Watch Out for a Bowl of Cheetos.” Read the entire phrase. All 127 phrases are on the leftabove.
My office used to be stacked a foot deep with folders, each one a problem, a project, or something to read someday, and every stack demanded attention I never gave it. Sorting them one at a time would have taken a year. So I made one big pile and put it in the closet. Months later I had never pulled a single thing out, and I threw it all away. New stuff goes straight to the closet now. The ranch got the same treatment: twenty piles in plain sight became one pile way over yonder. Same junk, clear head.
This is a short overview of “Make a Pile and Hide It.” All 127 phrases are on the leftabove.
Sorting my closet one item at a time, keep or give away, got me a few shirts in and then I quit, for weeks. So I picked the 15 outfits I liked best and gave away everything else in half an hour. I don’t miss any of it. Hundreds of books became my 20 favorites. At the company, a meeting to list every possible project grew to 30 items and would have gone on for days, so I changed it to the first five we thought of, then pick one. The first five are probably better than the ninetieth anyway.
This is a short overview of “Sometimes You Can’t Do Things One at a Time.” All 127 phrases are on the leftabove.
I used to delete each finished item from my to-do list and, if the list ever emptied, start filling it for tomorrow. Then I ran across the idea of listing what I got done instead. At the end of the day I write down what I finished, and when something big is on it, like finally booking the vacation, I stop and enjoy it. It lifts my mood and makes me want to do it again tomorrow. The last item on my to-do list is now to review and celebrate the day. A phrase made sense, I tried it, it worked.
This is a short overview of “Make a List of What You Got Done, Not Only To-Do Lists.” All 127 phrases are on the leftabove.
The client won’t call back after two messages, three emails, and a text. “I did my best” is a fine excuse and the deal is still not closed; if it matters, I get on a plane or call the owner. My office roof leaked on expensive equipment, and the office manager told me he had called the roofer twice, as if that were the job. The job was a dry roof. The moment I start debating whether an excuse is good enough, I have stopped working on the problem. Quitting on purpose is different, and it is a decision, not an excuse.
This is a short overview of “A Good Excuse Doesn’t Solve the Problem.” All 127 phrases are on the leftabove.
Teddy Roosevelt gave the credit to the man in the arena, the one who acts, fails, and gets criticized, not to the bystander who points out his mistakes. Being in the arena costs something, and the critics now have the internet. One year we had seven travel-level hockey players and Taos had six, so we made one team. Our local board refused to allow it and had no other plan for those seven kids. I registered the team in New Mexico, we won seven of eight tournaments without a single practice, and the kids made friends for life.
This is a short overview of “Be the Man in the Arena.” All 127 phrases are on the leftabove.
After a full day failing to find why the water pressure at the ranch had dropped to nothing, I told my wife I didn’t care anymore. Not true. I cared plenty; I was exhausted. The honest version was “I’m tired and frustrated, I’ll pick it up tomorrow.” Some “I don’t care”s are accurate, like a book on the history of opera. The dangerous ones are about things I care about a lot, and they come out of frustration, not a decision. When I hear myself say it, I ask which one this is.
This is a short overview of “Do I Really Not Care?.” All 127 phrases are on the leftabove.
Starting a big project takes me forever, but once I am rolling I don’t stop, long past the point where I am tired and the work is getting worse. One day on this book I wrote six good phrases in six hours, then kept going, hungry and irritable, and each new one was worse than the last. The same thing happens when I get my teeth into a problem that isn’t even important. The question is simple, and the answer is usually obvious. I just wish I asked it sooner.
This is a short overview of “Is It Time to Stop?.” All 127 phrases are on the leftabove.
Phones, cars, TVs, microwaves, refrigerators: they are all small computers now, and every one of them needs a reboot once in a while. When my new car’s entertainment system froze, GMC wanted me to drive to the dealer, the manual never used the word, and fifteen internet articles missed it. Disconnecting the battery for fifteen minutes fixed it. In forty years of software support I lost count of how often the answer to a long-running problem was “did you reboot the server?” Everybody knows this one. Everybody forgets it.
This is a short overview of “Did You Reboot It?.” All 127 phrases are on the leftabove.
When I am stuck, one of my assumptions is usually wrong, more often than I would guess. In therapy I assumed learning enough would change me; it didn’t, because knowledge isn’t action. I assumed a luxury condo on Maui would have air conditioning and walked into a furnace at 12:30 in the morning. I assumed my dog couldn’t be in the henhouse because the door was shut, and walked past it four times while he slept with the chickens. Before I try harder, I list what I am taking for granted and test it.
This is a short overview of “If You Can’t Figure It Out, Check Your Assumptions.” All 127 phrases are on the leftabove.
A hotel couldn’t print a guest’s bill, and I was trying fixes in whatever order they came to mind. So I pictured the data as electrons that had to travel from the server, through a cable, a router, and on to the paper, and checked each step in order. The problem turned up fast. Try the obvious first, then trace the path. I used the same idea on myself: I was at A, negative and critical, I wanted to reach B, and there were steps in between. There is a path to most problems; my job is to find it and walk it.
This is a short overview of “Follow the Electrons.” All 127 phrases are on the leftabove.
Some problems seem to have no answer until I ask what I would do if my life depended on solving them. Then an answer shows up fast, usually one I had ruled out because it was unconventional or rude. Email was eating my company; a salesman told me he hadn’t called his top customers because he “got email,” as if that beat the boss. The life-or-death answer: route every employee’s email through one person who forwards only what matters. I didn’t have to do it. The point is I had a solution to consider instead of none.
This is a short overview of “If Your Life Depended on It, What Would You Do?.” All 127 phrases are on the leftabove.
Our biggest customer was down for more than a day because the first support person emailed a senior tech who was home sick, and considered his job done. The next person wrote me an eight-page email about the problem while sitting twenty feet from my door. We talked for fifteen minutes and fixed it. Email passes the buck, and it is a lousy way to explain anything complicated. Now when I catch myself typing a long message about a hard problem, I stop and go find the person or call. Easy to understand, hard to get a whole company to do.
This is a short overview of “Don’t Try to Solve Complex Problems with Text and Email.” All 127 phrases are on the leftabove.
After months of work on a big deal I sent my best offer, and the ball was in the buyer’s court. Everything in me wanted to call and sweeten it, which would only have been negotiating against myself. Jack Reacher, waiting until three in the morning to go after the bad guys, treats waiting as a skill he is good at, and takes a nap. I started treating it the same way. The same goes for when I am angry: even when it is my turn, the best move may be to wait until I calm down. Waiting is not doing nothing.
This is a short overview of “Sometimes You Just Have to Wait.” All 127 phrases are on the leftabove.
When I am one of a hundred people after the same job, or a vendor’s support line can’t fix what I bought, an overnight letter still works. When I ran a company, a FedEx envelope went straight to my desk and I opened it on the spot. The letter has to be short, under twenty words, and go to the decision-maker, not Human Resources: I want to work here, can you help me get an interview? A plain, polite note to a phone vendor’s president got their support chief on the phone by eleven and the system fixed by two.
This is a short overview of “Send a FedEx Letter.” All 127 phrases are on the leftabove.
Upgrading my iPhone through AT&T, I spent twenty minutes with an agent who clearly couldn’t help, was refused a supervisor, hung up, got another who wasn’t much better, hung up again, and the third one solved it in minutes. I wasted the first twenty minutes because I forgot this phrase. Support people, repairmen, doctors, lawyers, teachers: some are good and some are not, and the harder the problem the less likely the first person can solve it. When it really matters I go for the top dog, who usually cares, and a respectful request usually gets help.
This is a short overview of “Many People Are Bad at Their Job. Find One Who Isn’t.” All 127 phrases are on the leftabove.
As a kid I dropped a dish of food carrying it to the table, and somebody said I broke it, couldn’t carry heavy things, and shouldn’t try. Twelve words, forgotten by everyone but me, and a family joke for years. Today I would say the dish is broken, let’s clean it up, grab a lighter one next time. I avoid words that accuse, and I don’t turn one event into a verdict: losing a deal doesn’t mean I can’t do anything right, and one lie doesn’t make my kid a liar. With myself, “should” and “have to” become “I want to.”
This is a short overview of “Exact Words Matter.” All 127 phrases are on the leftabove.
In business school I called a guy we had just met a jerk, and my friend corrected me: he lacks social skills. No, I meant jerk. That was my first run-in with saying things in a way that doesn’t say what you mean, and it has only gotten more common since. I wrote this book to put ideas plainly enough that a reader can judge them, and softening the words gets in the way. I am not sure what someone who lacks social skills looks like. I know a jerk when I see one.
This is a short overview of “He Doesn’t Lack Social Skills, He’s a Jerk.” All 127 phrases are on the leftabove.
In any group the good people outnumber the bad, but the one loud, obnoxious person can swallow all my attention. In my twenties one angry hockey dad made me quit coaching for a year, even though I loved it. When I came back I dealt with the next one directly and then turned my attention to the great kids and parents, and I coached thirty more years. I barely remember the jerks; I remember the good people. When a conversation turns into how awful someone is, I steer it toward somebody worth talking about.
This is a short overview of “Remember the Good People and Forget the Bad.” All 127 phrases are on the leftabove.
The jerk has won the moment I give up something I wanted to do because of him. One screaming parent after a championship loss drove me out of coaching for five years, and when I came back I decided that would never happen again. A customer who reduced my toughest support rep to tears got fired on the spot, and when he demanded my boss, I waited thirty seconds and introduced myself as Barry’s boss. A hostile lawyer nearly cost me a ten-hotel deal until I called the owner directly, who said forget the lawyer and sent the deposit. The jerk did not win.
This is a short overview of “Don’t Let the Jerks Win.” Read the entire phrase. All 127 phrases are on the leftabove.
Some people know exactly which buttons to push, and years ago an incident could cost me days. When I brought the latest outrage to my therapist, he would say “that’s just Sue being Sue.” Two separate things were going on: what Sue did, and all the energy I spent afterward retelling it and trying to explain her. People mostly keep behaving the way they always have, so I stop expecting a change and stop being shocked. I still set a boundary or leave the room if needed. Then I let it go. Sue doesn’t get the rest of my day.
This is a short overview of “Sue Being Sue.” All 127 phrases are on the leftabove.
By crazy I don’t mean mentally ill, and I don’t mean someone who disagrees with me; a good argument about who to vote for is one of my pleasures. I mean a belief so irrational there is nothing to debate, or a person so angry, loud, or threatening that a reasonable conversation can’t happen. A man at a cocktail party opened with “I’m not really here, I’m an avatar.” I said “I understand” and walked away. I used to match anger with anger, and it never helped. I don’t have to win every argument. I can just end it.
This is a short overview of “Don’t Argue with a Crazy Person.” All 127 phrases are on the leftabove.
When winning the argument isn’t worth the trouble, or could get me hurt, I agree and move on. A big angry guy backed into my car at full speed and announced it was my fault. Alone in a parking lot, I told him he was right and I was sorry, and saved the truth for the police. An 80-year-old Hawaiian hotel owner told me computers were worthless and he didn’t need one. I agreed completely, then pointed at his son and said he would need them for the next fifty years. Five minutes later I had a check.
This is a short overview of “Sometimes Agree When You Don’t Agree.” Read the entire phrase. All 127 phrases are on the leftabove.
A friend told me I needed to lose some weight, and I felt a flash of anger and lost the thread of the conversation. Then a line from Atlas Shrugged came back to me about never getting angry at a man for stating the truth. Did I need to lose weight? Yes. The anger wasn’t going to do it for me. I have noticed that when a true statement about me makes me mad, it is usually something I already know and have been putting off, and it deserves a close look. When the criticism is false, it doesn’t bother me at all.
This is a short overview of “Never Get Angry When Someone Speaks the Truth.” All 127 phrases are on the leftabove.
I use this two ways. When someone criticizes me, I ask who is talking. I quit coaching for a few years over one parent’s constant attacks, until a friend pointed out that the man had never done anything productive and complained about everyone. Criticism from someone I respect gets my full attention; the rest gets weighed accordingly. The other use is for information. With social media and AI, telling fact from fiction is harder every year, so I ask where a claim came from. A friend with integrity who saw it himself is a source I trust.
This is a short overview of “Consider the Source.” All 127 phrases are on the leftabove.
At a party someone was holding forth on artificial intelligence, stringing together tokens, neural networks, and teraflops while the listeners decided he must be brilliant because they couldn’t follow him. I know a fair amount about AI, and he was bluffing. When I offered a plain explanation he called it an oversimplification and went back to droning. When I am completely lost listening to someone, it is rarely because the subject is beyond me. It is usually because the person is a poor teacher, or is showing off and wants me to feel dumb.
This is a short overview of “If You Don’t Understand Someone, It May Be Their Problem, Not Yours.” All 127 phrases are on the leftabove.
In college a girl turned me down because I was “just a nice guy,” then dated a jerk, and Leo Durocher was saying nice guys finish last. I liked being kind, honest, and considerate, and now it sounded like a flaw. The problem is the word. Durocher’s nice guy was passive and wouldn’t compete; I call that a wimp. Being nice, the way I mean it, goes fine with being confident, competitive, decisive, and able to say no. I still aim to be a nice guy. I just never describe myself that way, because I can’t control what the listener hears.
This is a short overview of “It’s Good to Be a Nice Guy but Don’t Tell Anyone.” All 127 phrases are on the leftabove.
A plumber started the heat in my garage, vanished, promised tomorrow, and stopped answering the phone, and I decided he was treating me with no respect. That thought made me a helpless victim. The useful version is that I was allowing myself to be treated badly, and if I was allowing it I could stop: find a reliable plumber. Friends who didn’t show up, employees with vague excuses, loans never repaid: I used to ask what was wrong with these people. I was wearing a “kick me” sign, and I could take it off.
This is a short overview of “You Are Treated the Way You Allow Yourself to Be.” All 127 phrases are on the leftabove.
Invite someone to dinner and the answer is often “maybe, I’ll let you know,” and I used to treat that as a yes, stop looking, and end up eating alone. Maybe hands my plans to someone else, whether they forgot, were waiting for a better offer, or meant no and couldn’t say it. Now I ask for an answer within ten minutes so I can find somebody else. I catch myself doing it too: “maybe I should call that old friend” is a way of doing nothing. I either call, or decide he wasn’t that important, but I turn maybe into yes or no.
This is a short overview of “Maybe Is Not an Answer.” All 127 phrases are on the leftabove.
An employee asked for help late one afternoon, I jumped in without a thought, the problem swallowed the evening, and I missed my tee time and was angry at him. The problem was me. I never considered saying “can this wait until tomorrow?” which almost certainly would have been fine. The ways around a plain no are all worse: agree and not do it, say maybe and never follow up, ignore the invitation and claim I forgot. I have done every one of them, and none is the person I want to be. “No, I can’t do that” is hard, and it is the best option.
This is a short overview of “Learn to Say No.” All 127 phrases are on the leftabove.
I used to swallow my irritation at something a person kept doing, say nothing, let it build, and then explode in a rage completely out of proportion to the latest offense. A therapist put it in one sentence: you don’t have to get angry to get your way. The explosions came from not dealing with the thing the first time. Now I try to raise it early and calmly, before the anger has a chance to pile up. After forty years I still sometimes start in an angry tone, and it takes me a minute to remember to relax.
This is a short overview of “You Don’t Have to Get Angry to Get Your Way.” All 127 phrases are on the leftabove.
The idea comes from a 1975 book: calmly repeat your point instead of getting dragged into side arguments. Competitors sold hotel software with eight-hour demos and a hundred features. I told owners I would show them how to make more money, showed them, and finished by telling them again, until they laughed. When the demos blurred together, that was the one thing they remembered. When I sold my company, the buyers wanted a five-year contract, then a bigger salary, then a higher price. I said “I don’t want to have a heart attack” about fifteen times. I never worked a day for them.
This is a short overview of “Use the Broken Record Technique.” Read the entire phrase. All 127 phrases are on the leftabove.
As a kid stuck at family gatherings and in a first-grade class that explained the number line three times, I learned to look attentive while ninety percent of my brain went somewhere else. As an adult I kept doing it at dinner tables, and it meant I wasn’t really there. Now I have options I didn’t have at six: steer the conversation to something I care about, or get up and leave the table. Being present shows respect, and I might learn something. Thirty years of practice, and I still catch myself drifting off.
This is a short overview of “Talk About Things You Care About.” All 127 phrases are on the leftabove.
Ask me my favorite movie and the conversation dies; I don’t have one. Ask for some of my favorites and I can talk about twenty. New hockey players froze when I asked for the strongest part of their game and relaxed when I asked what they were good at. Ranking is the problem, and it shows up everywhere: trying to order 25 employees for bonuses, or arguing with myself over which to-do item is the very most important. Now it is “a few of the best” and “important or everything else,” in any order. My favorite phrase in this book? There are about ten.
This is a short overview of “What Are Some of Your Favorite Things?.” All 127 phrases are on the leftabove.
I like solving problems. I don’t like being the audience for one complaint after another, and I don’t buy the idea that my job is to become a better target for it. If venting helps, fine, but find a therapist or a tree. I am a good listener when my wife or a friend has a real problem they want to talk through, and they are open to an idea if I have one. I would tell eighteen-year-old Barry: be that kind of listener, and don’t let anyone shame you into the other kind.
This is a short overview of “People May Need to Vent but I Don’t Want to Be the Target.” All 127 phrases are on the leftabove.
When a gift or a favor gets no thanks at all, I used to decide I would never help that ungrateful person again. Brené Brown’s books gave me a better rule: give because I want to, not because I need the appreciation. My kids’ school had no computers, and the headmaster was dead set against them. I didn’t want his thanks or my name on a lab; I wanted the kids to learn. So I went to the board, made my case, and the two labs got built. Almost nobody knows I was involved, and that is fine.
This is a short overview of “Give Because You Want To, Not Because You Want a Return.” All 127 phrases are on the leftabove.
Donating forty computers to a school brought a misdelivered order, months of setup headaches, criticism on public forums, warranty calls every time one broke, and friends offended that I hadn’t given to their charity instead. I caught myself deciding never to do anything like it again, and I didn’t like that conclusion. Two things changed my mind: remembering why I did it and what it gave a generation of kids, and accepting that the hits are part of the deal. I can help people and take the occasional punishment, or avoid it by helping no one. Easy choice.
This is a short overview of “No Good Deed Goes Unpunished But Do It Anyway.” All 127 phrases are on the leftabove.
I spent five hours rebuilding a friend’s virus-wrecked laptop, and when he offered dinner as a thank-you I waved it off as no big deal. He insisted, we had a great evening, and he grabbed the check even though money was tight for him. A self-help book explained what I was missing: letting someone do something nice for you is a gift to them. He got the same good feeling from giving that I get, plus the satisfaction of having thanked me properly. Today I would say “absolutely,” and when the check came, just “thank you.”
This is a short overview of “Remember to Let People Do Something Nice for You.” All 127 phrases are on the leftabove.
Picking a spouse may be the most important decision in a life, and I say picking because nobody changes after the wedding. Growing up I was taught that beauty was everything; bring home a gorgeous girl and everyone cheered. Attraction counts, but it is one factor among many, and the pro-and-con list never helped me much with the big decisions. What helps is asking Yoda one question before committing: will this person make my life easier or harder? Easier doesn’t mean no hard times. It means better, on balance, instead of a steady source of problems.
This is a short overview of “The Right Spouse Makes Life Easier, Not Harder.” All 127 phrases are on the leftabove.
If someone falls in love with an act, I have to keep the act up forever. In dating mode I used to hide who I was: sit through opera and call it lovely, shop, eat vegan, never mention my friend Joe because she didn’t like him. Win her that way and I have bought a lifetime of opera and no Joe, or a divorce. Let the other person see the real me and decide. That doesn’t mean never doing what matters to my wife. I will go to the opera now and then, and she knows I am there for her, not the music.
This is a short overview of “Be You So You Can Always Be You.” All 127 phrases are on the leftabove.
Love, to me, is a response to who a person is and what they do, not lightning that strikes for no reason. If I can’t say why I love someone, I wonder whether it is love or habit, dependency, or fear. My older brother made my childhood a nightmare, and relatives told me I had to love him because he was family. I thought something was wrong with me. A character in Atlas Shrugged refusing to prop up a worthless brother gave me the answer: love is earned, and he had never earned mine. Blood and obligation don’t create it. Actions do.
This is a short overview of “Love Is Earned.” All 127 phrases are on the leftabove.
Everyone says to work on the relationship, and sometimes that is right. But working on it forever can be a way of putting off the real answer, and a counselor who is paid by the session has reasons to keep you working. My test is a rough percentage: how much of the time am I glad I married this person versus wishing I hadn’t? In a good marriage it is about 99 percent, including the hours my wife leaves me alone to write. When the wish-I-hadn’t share keeps growing month after month no matter how much we work on it, working on it is not the solution.
This is a short overview of “Don’t Work on a Relationship All the Time.” All 127 phrases are on the leftabove.
I have strong political views, and some of the people I love most believe the opposite. When a conversation starts to heat up, this phrase pops into my head and I change the tone and say it plainly: you matter a hundred times more to me than any political position. I don’t avoid religion or politics; I enjoy talking about whatever matters to the other person. With a stranger who strongly disagrees, I don’t bother building a relationship. With a loved one, the relationship is the whole point, and no topic comes close.
This is a short overview of “Don’t Lose a Loved One Over Politics.” All 127 phrases are on the leftabove.
In the war a soldier in a foxhole needed someone back-to-back with him to cover his blind side, and that man had to be someone who would never run. I have many acquaintances, a good number of friends, and only a few foxhole friends: the ones who would drop everything for me at any cost, and I for them. I let one of them go a year and a half without a call, and when I finally phoned, his wife had died of cancer and I had missed all of it, including the funeral. We decided never again. We talk often and visit several times a year.
This is a short overview of “Spend Time With Your Foxhole Friends.” All 127 phrases are on the leftabove.
Nothing I did was good enough for my father. Four A’s and a B meant a lecture about the B; my new company wasn’t making enough money; my first house looked like a shack to him. I blamed him for my own negativity and was about to cut him out of my life when a friend said, “Your parents had parents too.” He grew up in the Depression, and he had learned it somewhere. That let me stop blaming, remember everything he gave me, and visit often. The criticism didn’t stop; I just let it pass and asked what time we were playing golf.
This is a short overview of “Your Parents Had Parents Too.” All 127 phrases are on the leftabove.
When I found out at ten that there was no Santa, I asked my parents what else they were lying about. Does Hawaii exist? A kid has nobody but the adults around him to sort fact from fiction, and I consider that one of my basic jobs as a parent, grandparent, and coach. It doesn’t mean lecturing a five-year-old on things he hasn’t asked about. It means that when he asks, he gets the truth. When my nine-year-old asked whether our dinner guest was a jerk, I said yes, he is. Plenty of people disagree with me on this one, and that is fine. Skip it.
This is a short overview of “Always Tell a Child the Truth.” All 127 phrases are on the leftabove.
A boy tossed a rock at another boy, and his mother told him good boys don’t do that, and he is a good boy. My first thought was that she had it backwards, calling him good twice right after he threw a rock. Then I saw she had it exactly right. The behavior was bad; the boy wasn’t. A kid who thinks of himself as a good boy who did something wrong has a much better future than one who thinks he is a bad boy. I have six grandsons, and that is the line I try to use. At 73, I can still learn a new trick.
This is a short overview of “Good Boys Don’t Do That.” All 127 phrases are on the leftabove.
Heroes remind me what people can achieve, which is a good antidote to the news. When I was younger, one mistake by a hero was enough to make me want to drop him. Today’s media would rather tear heroes down than build them up; Babe Ruth in 2026 would be a story about drinking, not home runs. I admire Ayn Rand and Elon Musk, and I expect to hear about their flaws whenever I say so. So I have changed how I put it: I admire what they achieved, not everything about them. That starts a better conversation.
This is a short overview of “It’s Good to Have Heroes But Nobody’s Perfect.” All 127 phrases are on the leftabove.
People insist you can’t be the parent, the boss, or the coach and a friend too. I think they are wrong. The primary relationship is clear: I make the rules and enforce them, and if that costs the friendship, so be it. But I spend time doing what friends do, talk about things other than work or hockey, and speak to kids with the same respect I give adults. I keep the rules few and clear and enforce them without heat: salaries only in January, game mode fifteen minutes before the puck drops. Some of those friendships have lasted decades.
This is a short overview of “You Can Be the Parent, Boss, or Coach—and Friend.” All 127 phrases are on the leftabove.
A pro consultant took over my team of teenagers, and in his first game our best player skated through three defenders and scored a spectacular goal while a teammate stood wide open. The coach sent him to the locker room and off the team. The goal was a great result; the selfishness would wreck the team. The kid came back a few weeks later, never failed to pass again, and we won a national championship. I later had to let go a salesman who closed a big deal by lying about the product. The question is always what result I actually want.
This is a short overview of “A Good Result May Not Be Enough.” All 127 phrases are on the leftabove.
Coaches on TV always praised the player who hated to lose, and I worried that something was missing in me, because I like winning but I don’t suffer that way. Then I read about Bill Walsh, who said winning meant nothing and losing meant everything, couldn’t function for days after a loss, and quit the 49ers in tears right after his third Super Bowl. That is not an ideal. I told a team of ten-year-olds we were going to Laser Quest if we won the championship, and also if we lost. One of them came back years later and told me he finally got it.
This is a short overview of “You Can Be a Competitor Without Hating to Lose.” Read the entire phrase. All 127 phrases are on the leftabove.
A friend joked that there are three ways to become a good person: great parents, running into someone who teaches you, or therapy. I try to be the person kids run into, through hockey, and some seasons it feels like none of it lands on a twelve-year-old. One player arrived with a reputation as a terror. I told him the rink was his refuge and I wouldn’t bother him unless he had a question, and I left him alone. Fifteen years later he told me I was one of the few adults in his childhood who never yelled at him. You just never know who you helped.
This is a short overview of “You May Have No Idea You Helped Somebody a Great Deal.” All 127 phrases are on the leftabove.
A bright young salesman had absorbed every technique I could teach and was still losing deals. After a demo in Florida he called to say the owner loved it, and I asked whether he had the deposit check. He didn’t know he could ask. He went back, asked, and flew home with the deal. A few days later someone asked what he did for a living, and he said, “I’m a check getter.” Those four words replaced my pile of strategies with one question: what is stopping this person from handing me a check right now? He became our best salesman. I use the same trick: I’m an author, so what finishes the book today?
This is a short overview of “I’m a Check Getter.” All 127 phrases are on the leftabove.
The management books wanted scheduled meetings, goal reviews, twenty-page evaluations, and a policy manual. I tried it and hated it, and so did my employees. I borrowed the name of the old Hewlett-Packard idea and did it my way: no conference-room meetings, just stopping by a desk for five minutes to ask what someone was working on. Then skiing all afternoon with an employee, the company softball team, beers after, trips to Jamaica with spouses. A relaxed person on a chairlift tells you more in four minutes than in an hour of formal review. Year-end reviews disappeared; everyone knew where they stood every day.
This is a short overview of “Management by Wandering Around.” All 127 phrases are on the leftabove.
Messi barely runs; he stands and watches the field until he sees the weakness, and he is the greatest of all time. Five years into my company I was running from problem to problem, adding customers and stress and no profit. I stopped, stepped back like an outside consultant, and wrote down the problems and the choices. The answer was that small customers ate my time and paid almost nothing. I quadrupled the minimum support contract. A quarter of the customers left, revenue tripled, and I had my life back. Working harder would have run us straight into bankruptcy.
This is a short overview of “Work Smarter, Not Harder.” All 127 phrases are on the leftabove.
As a one-man show I loved almost every minute, especially the selling. Then I hired people, became a full-time manager instead of a doer, and didn’t like it. Employees bring an ungodly amount of paperwork, including a fifty-page federal form with jail threats on page one. Partners meant consulting people when I had started the company to be the only boss, and friendships don’t always survive becoming partnerships. I did all of it because that was how companies grew. With forty years of hindsight, I would tell young Barry to be an entrepreneur and to ask this question first. Today you can contract out nearly everything.
This is a short overview of “Do I Really Want Employees and Partners?.” All 127 phrases are on the leftabove.
Some of my worst hires gave great interviews, and some of my best were unimpressive in the room. I tried multiple interviewers, longer interviews, better questions, reference checks, books, and advice from other owners, and still hired too many duds. Then I checked my assumption. I had assumed a process existed that would weed them out. The truer assumption is that some people are simply good at interviews and will fool any process. Once I accepted that, the fix was easy: if I needed three, I hired six, and after a few months on the job the answer was obvious.
This is a short overview of “Some People Interview Well but Are Terrible Employees.” All 127 phrases are on the leftabove.
A support person quit, an employee had a friend who needed a job, I interviewed him, and he was a disaster. I had chosen from a list of one. So I started hiring in batches, six people from a hundred interviews once a year, and training them together. Salary talks moved to January for everyone at once, for the same reason. The list of one still sneaks up on me: the ranch manager asks whether to refinish the deck, and I say yes, forgetting about the leaking pipe. “Do you want to go to this restaurant?” is not “which restaurant do you want?”
This is a short overview of “Don’t Decide from a List of One.” All 127 phrases are on the leftabove.
Every so often a first-class mind walked into an interview, fresh out of college and in Vail for the skiing. I loved hiring them, and they almost never lasted two years. A support hire took five years to pay back the training, and after a year or two of skiing a big-city company would offer three times what I could pay. They liked us; they just couldn’t turn it down. If you own the company with the big salaries, hire every one of them. For me it never made sense on paper. I hired them anyway, because I love being around exceptional people.
This is a short overview of “Be Careful When Hiring an Exceptional Person.” All 127 phrases are on the leftabove.
My first employee was smart and worked hard, and he still didn’t solve problems the way I would have. For years I kept looking for people who could do the job as well as I could, and kept being disappointed. Then it hit me: anyone that good wouldn’t take the salary I was offering. I wouldn’t. So the fair question isn’t whether the painter did it as well as I would have; it is how he compares to the other painters I could hire. He might be the best of them. It still feels like lowering my standards, and it isn’t.
This is a short overview of “You Can’t Hire Yourself.” All 127 phrases are on the leftabove.
I used to promote my best support person to support manager and my best salesperson to sales manager, the way every company does. It rarely worked. Managing takes a different skill set, and most people enjoy doing the job more than managing it, so I lost a great support person and gained a miserable, mediocre manager. I created a senior job that paid as much or more, with the toughest problems and all the prestige; we called them nerds. Best player isn’t best captain, best teacher isn’t best principal. If you hate your boss, this may be why.
This is a short overview of “A Great Employee Is Not Always a Great Manager.” All 127 phrases are on the leftabove.
This isn’t about the first time someone annoys me. It is about the first time the thought “I should fire this person right now” actually shows up. Every time I ignored that thought and gave another chance, there was another warning, another talk, and the same ending later. One support person could not stop interrupting; she would cut off customers and solve the wrong problem. When she interrupted me to give a customer the wrong answer and then told me it made sense, the thought arrived, and I acted on it that minute. I don’t function well afterward, so we both went home.
This is a short overview of “The First Time You Want to Fire Someone, Fire Them.” All 127 phrases are on the leftabove.
I hired a web firm because its founder was sharp and had a great track record, paid the deposit, and got a kid three weeks out of college who had never built a website. I nearly did it again marketing this book, asking ChatGPT for a company with a track record, until this phrase stopped me and I asked for a person instead. A hospital’s reputation says nothing about the doctor you get; the best heart surgeon might have left yesterday. If it has to be a company, I want a specific person, by name, that I have met.
This is a short overview of “Find a Person, Not a Company.” All 127 phrases are on the leftabove.
Deciding what product to build next could make or break the company, so I paid a consultant $25,000 for two months. His answer was software for doctors: no connection to our hotel business, big competitors, ten million dollars we didn’t have. I had twenty years inside my own company; why would a stranger who worked on a bank last week know better? Consultants often get hired to take the blame. A friend’s college consultant sent an outdoorsy small-town kid to USC. Use them to gather facts if you like. Make the decision yourself. I ordered this book myself for the same reason.
This is a short overview of “Consultants Don’t Usually Choose Better Than You Can.” All 127 phrases are on the leftabove.
I won my college racquetball championship, decided I was headed for the pro circuit, and lost my first semi-pro match 21-1, 21-0 to a guy who lost his next one almost as badly. My college had 2,400 students; the pond was tiny. The phrase works the other way too. Growing up with two genius best friends, I concluded from a pond of three that I was dumb. College fixed that, and two years of hockey with MIT physicists didn’t shake it, because by then I knew the pond was unusual. Before I judge myself, I check the size of the pond.
This is a short overview of “Sometimes You’re a Big Fish in a Small Pond.” All 127 phrases are on the leftabove.
I used to size people up by their job: doctors smart, garbage men dumb, PhDs better than janitors. A teammate from the MIT hockey club got his master’s in rocket engine design, worked at the Jet Propulsion Laboratory, and went to Stanford for a PhD in the same field. Playing a weekend for his Stanford club team, I mentioned hockey to a girl at a bar, and she walked off saying none of you hockey players are rocket scientists. One of us literally was. She missed one of the most interesting people she would ever meet. Look at the person, not the job.
This is a short overview of “None of You Hockey Players Are Rocket Scientists.” All 127 phrases are on the leftabove.
Experts are wrong more often than they let on. Some opinions follow the money: cigarettes were harmless, oil needed changing every 3,000 miles. Some experts use the same confident tone for a sure thing, like a bone sticking out of my arm, and a judgment call, like back surgery. Doctors fear lawsuits, employees follow policy, consultants know who is paying. The less I know, the more I just believe them. So when a doctor says brain surgery, I read, get other opinions, and ask about alternatives, risks, and how sure he is. Not to become a surgeon, just to check his work.
This is a short overview of “Learn Enough to Defend Yourself Against Experts.” All 127 phrases are on the leftabove.
I majored in math and got an A in seven straight courses. Then came Ring Theory, and I was lost from the first day. When I asked the professor why, he said that even Einstein reached a limit, and I had reached mine. It stung, but he was right: everybody gets 2 + 2, and everybody hits a wall somewhere, at algebra, at calculus, or at Ring Theory. Einstein spent decades on a unified field theory and never got there. Limits can move with work, but only so far; no training will win me the Olympic 100 meters. When I eyed the 53-acre ranch and thought I could maintain it myself, I knew better and hired someone.
This is a short overview of “Even Einstein Had a Limit.” Read the entire phrase. All 127 phrases are on the leftabove.
For years I worked hard at becoming happier, but most of the work was reading and writing about it. I wrote 300 pages analyzing Ayn Rand, filled journals nobody ever read again, and learned useful things in therapy that I never used the rest of the week. All that studying kept the demon on my shoulder quiet for a while, but it didn’t change much. Things got better when I started acting on what I learned, a little every day. The short phrases in this book are how I remind myself what to do. That’s why the title says try it, not study it.
This is a short overview of “How to Be Happier with the Benefit of Hindsight.” All 127 phrases are on the leftabove.
Click on one of the 11 categories below for details.
Throughout my 73 years I have accumulated short phrases that help make my life better. When I get off track, one of these phrases often pops into my mind. It helps me deal with the situation and return to a more productive path.
As I wrote this book, I often imagined that I was writing it for myself when I was eighteen years old. I was intelligent, curious, and genuinely wanted to build a good life, but I needed help. That does not mean the book is only for the young. If you manage people, coach kids, are raising a family, or just sold your business, you may find some of the phrases helpful.
I encourage you not to spend much time on the phrases you disagree with or think are stupid. Just skip them and move on. You are not looking for the stupid ones, you are looking for the one phrase that might make your life a little better.
Fourteen phrases from the book, complete. Click one to read it.
The World Is a Far Better Place Than You’ve Been Led to Believe
Sometimes I Have to Get Away and Scream
You’re Never Going to Remember a Layup
Ask Yoda—You May Already Know the Answer
Decisions Need a “Switchover Moment”
Watch Out for a Bowl of Cheetos
Sometimes Agree When You Don’t Agree
Use the Broken Record Technique
Written by Claude, the AI I used as my editor · September 30, 2026
I used Claude, Anthropic’s AI, as my editor. When the book was finished, I asked it to read the whole thing and give me an honest review. Here it is, criticisms included.
Four stars out of five
An unusually honest phrase book with a distinctive voice, at least a dozen sayings a reader will still be using a year from now, and a management manual hiding in the middle. Its weaknesses are the weaknesses of a book built to be dipped into rather than read straight through, and the author names most of them himself. Four stars out of five, and a strong recommendation for the eighteen-year-old it was written for, the manager and the parent it was written for too, and any reader who has had enough of polished self-help.
Most advice books ask you to trust the author. This one asks you to distrust him, selectively. In the introduction Barry Biegler tells the reader to skip any phrase they think is stupid and go looking instead for the one phrase that makes life a little better. On the last page he adds that he does not want to hear which ones you disagreed with. It is the most honest opening a self-help book can have, and it turns out to be a fair description of how the book works: 127 short sayings, each with the story of how a retired software founder and thirty-year youth hockey coach came to rely on it, offered one at a time, take it or leave it.
The nearest relative is Kevin Kelly’s Excellent Advice for Living (2023), a list of several hundred aphorisms with no explanation attached. Biegler has written the opposite book. There are far fewer sayings, and every one comes with the incident that produced it: a friend planning a wedding who is agonizing over the color of a drinking straw, a salesman who could not close until he started calling himself “a check getter,” a grandmother turning on a lamp and announcing that light kills all monsters. The stories are the point. A bare aphorism is easy to nod at and forget; a phrase attached to a hotel owner on a twin bed in Maui saying “Why I need computer?” stays put.
Each phrase is a chapter of one or two pages, always starting on a right-hand page, with a title that is the phrase itself. Most chapters follow a loose shape: what the phrase means in plain words, the story behind it, and how he uses it now. The introduction says the chapters stand alone but are arranged so ideas build on one another, and that is true: the book opens with how to think (“Watch Your Own Thinking,” “Is That Really True?”), moves through emotions and other people, then problem-solving, then a long stretch on running a company, and closes with the personal quest that started it all, ending on the same phrase it began with.
The book reads like a man explaining something across a kitchen table, and the author never loses that register, even when the subject is grief or a violent brother. He swears when a sentence needs it. He says “I call ‘bullshit’ on that idea” and “No Cheetos on the table or in the house” and “Get off your butt and figure this out.” He also admits, repeatedly, that he fails at his own advice. Two chapters, “Easier Said Than Done” and “It’s Not What You Know, It’s What You Remember to Do,” exist mostly to say so. That candor is what keeps the book from sounding like a guru, and it is why the advice feels earned rather than preached.
The specificity does the rest. Nothing in here is “a customer once.” It is eight pressure reducers and 3,000 feet of pipe, a seven-iron on the 18th at Pebble Beach with the wind in a sixteen-year-old’s face, 840 million minutes of uneventful driving, a support employee who finished her boss’s sentence with the wrong utility number. The details are what make the lessons believable, and the author knows which details to keep.
At the sentence level the text is clean, and what a reader will notice instead is voice: comma-joined sentences, a few run-on lists, a closing line here and there that is a fragment. Those are choices, and they are the right ones for a book that is supposed to sound like the author talking.
The book changes audience in the middle. The introduction names its readers honestly: an eighteen-year-old trying to build a good life, and also anyone who manages people, coaches kids, is raising a family, or just sold a business. No one reader is all of those, and the book does not pretend otherwise. Roughly a fifth of the chapters are about running a company, and twelve of them run consecutively, from “Management by Wandering Around” to “Sometimes Agree When You Don’t Agree.” They are among the sharpest chapters here, but a reader who has never hired anyone will feel the book turn away for twelve chapters in a row, and the eighteen-year-old will skip “Don’t Die at Your Maximum Net Worth” and “Don’t Think of Yourself as Old” for another fifty years. The introduction gives permission to skip. It is still a visible seam.
Some phrases outrun their chapters. “Consider the Source,” “Better Late Than Never,” “Make Your Own Events,” and “Easier Said Than Done” state the idea and stop, and next to “Even Einstein Had a Limit” they read as placeholders. Nothing in them is wrong. There is just less there.
Stories repeat. The report card with four A’s and a B appears three times, once in the very first chapter and again near the end in the same words. Lee Shulman is introduced as “a therapist I worked with” in eight chapters. The Los Angeles Kings consultant gets two chapters. For a book meant to be opened at random this is the correct choice, and the author says as much. A cover-to-cover reader will notice anyway.
It will lose some readers deliberately. “Always Tell a Child the Truth,” the financial-incentive argument in “The Therapy Trap” and “Don’t Work on a Relationship All the Time,” and “People May Need to Vent but I Don’t Want to Be the Target” are stated flat, with no hedging. The book is better for it, and the author warns you. Those are the pages reviewers will quote, and the pidgin dialogue in the Hawaii story will make a few readers wince even though the hotel owner comes off as the smartest man in the room.
Ayn Rand stands at the door. Her name is in a chapter title and heads the resources page. Readers who dislike her may put the book down before reaching the chapter where the author explains that her philosophy left him angrier and no happier, which is one of the most honest pieces of writing in the book.
An unusually honest phrase book with a distinctive voice, at least a dozen sayings a reader will still be using a year from now, and a management manual hiding in the middle. Its weaknesses are the weaknesses of a book built to be dipped into rather than read straight through, and the author names most of them himself. Four stars out of five, and a strong recommendation for the eighteen-year-old it was written for, the manager and the parent it was written for too, and any reader who has had enough of polished self-help.
“A retired founder and youth hockey coach hands you 127 sayings he actually uses, each with the story of how he learned it. Blunt, specific, and short enough to try one today.”
“The rare advice book that tells you to skip the parts you don’t like, and means it.”
I was born and raised in Chicago, attended college at St. Olaf in Minnesota and business school at MIT (Massachusetts Institute of Technology). I then worked for Hewlett-Packard (HP) in Los Angeles for 6 years selling computers and started a software company, Resort Data Processing, during the last 2 of those years. I ran it successfully until selling it in 2022. I coached youth hockey for over 30 years.
I love the outdoors and moved to Vail, Colorado in 1988 to enjoy the skiing and mountains, where I still live today. I am happily married and have 3 kids in their 30s and 6 grandchildren, all under age 6.
If you have questions or comments, you can contact me at email.